We are permitted to charge the following to tenants:

Holding deposit (paid prior to referencing)                
1 Weeks rent maximum

Deposit (paid the day before the tenancy starts)      
5 Weeks rent maximum (Unless the annual rent exceeds £50,000, in that case the deposit is capped at 6 weeks rent maximum)

Surrender of a tenancy
£50 including VAT,  plus the landlords new tenancy set up fees (if applicable)

Change of sharers/permitted occupiers    
£50 including VAT

Variation of contract
£50 including VAT

The tenant is also liable for utilities, communication services and council tax.

Also

Payments arising from a default by the tenant where we have to replace keys or a respective security device, or a charge for late rent payment (not exceeding three % above the bank of England base rate)

How do we ensure our tenants are protected?

We are a registered member of the Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Client Money Protection Certificate here.